Privacy Policy

Privacy Policy

Introduction

Welcome to https://bus-hire-dubai.terratrek.net (hereinafter referred to as “bus hire dubai,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, handling, and protection of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://bus-hire-dubai.terratrek.net
  2. Mobile and desktop applications developed by us
  3. Online services and products offered through our platform
  4. Any other linked websites or pages that fall under our ownership or control

Please note that this policy does not extend to third-party platforms, applications, or services you access through links on our site. These entities have their own privacy policies governing the collection and use of your data, so we encourage you to review them.

Processing Activities

This Privacy Policy guides how we interact with users in various scenarios:

  1. Authorized User Access: When you create an account and use our applications or services as an authorized user, we collect and process your personal information for the purpose of providing these services.
  2. Website Visits: If you visit our websites, we may track your browsing behavior and gather data about your device to improve our site’s functionality and user experience.
  3. Communications: We may reach out to you via email, calls, or texts/SMS for various purposes, including newsletters, promotional offers, account updates, or customer support.

Personal Data Collection

We collect several types of personal data, which can include:

  1. Account Information: Details required to set up and maintain your user account, such as username, email address, and password.
  2. Payment Information: Transaction details, billing addresses, and payment method information for processing purchases or services.
  3. Financial Information: Savings, investment, or banking data (if you choose to share it) for financial services or analytics.
  4. Purchase Information: Records of products or services purchased from us, including quantities, dates, and prices.
  5. Mobile Device Identifiers: Unique device IDs, operating system information, and mobile network data for app functionality and analytics.
  6. Location Data: GPS coordinates or address data to provide location-based services or tailor content to your region.
  7. Feedback: Reviews, ratings, comments, and suggestions you share with us to improve our products and services.
  8. Social Media Information: Details from social media platforms when you choose to connect your accounts for seamless access or sharing.
  9. Product Information: Search history, product preferences, and browsing behavior to personalize recommendations.

We collect this data through direct user input, automated technologies like cookies and tracking pixels, and partnerships with third parties who provide us with aggregated or de-identified information.

Cookies

Our website uses cookies to enhance your online experience and for analytical purposes:

  1. Strictly Necessary Cookies: These are essential for navigating our site and using its core features. They enable basic functions like login, account management, and shopping cart operations.
  2. Preference Cookies: We use these to remember your preferences, such as language settings, display options, or ad choices, to provide a personalized experience.
  3. Analytics Cookies: These track user behavior across our site to analyze trends, administer the site, detect issues, and improve overall performance.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or for legitimate business interests. Once the retention period expires or when no longer required, we delete or anonymize the data securely.

Security Measures

bus hire dubai implements robust security measures to protect your personal data:

  1. Encryption: We use encryption protocols for secure data transmission and storage to protect sensitive information.
  2. Access Control: Strict access controls are in place to ensure that only authorized personnel can access personal data, and they do so on a need-to-know basis.
  3. Regular Audits: Regular security audits and vulnerability assessments help us identify and address potential risks promptly.
  4. Data Backup: We maintain secure backups of our data to prevent loss or corruption.

User Rights (Depending on Your Location)

The privacy laws in your jurisdiction may grant you certain rights regarding your personal data, including:

  1. Access: The right to request access to and receive a copy of the personal data we hold about you.
  2. Rectification: The right to have inaccurate or incomplete personal data corrected.
  3. Erasure (Right to be Forgotten): In certain cases, the right to request the deletion of your personal data.
  4. Restriction: The right to limit the processing of your personal data under specific circumstances.
  5. Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your personal data for certain purposes.
  7. Non-Discrimination: Protection against decision-making based solely on automated processing.
  8. Apples/Complaints: The right to file complaints with a supervisory authority if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our Privacy Team using the details provided in the ‘Contact Information’ section below.

Changes to Policy

bus hire dubai reserves the right to update or modify this Privacy Policy at any time. We will post a notification on our website and inform you via email when significant changes are made. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions, requests, or concerns related to privacy:

We appreciate your trust in us, and we are committed to handling your personal data with the utmost care and transparency.